Installation & Commissioning
Easy Installation
Mounting the NEO controller on the wall has never been easier.
NEO is supplied with a metal mounting bracket for sturdy installation on any wall. After the bracket is mounted, simply tilt the top of the controller onto the mounting hooks and lower the bottom to be secured in place by magnets.
NEO Wiring Options
The NEO wall controller features 2 options for wiring, the simple and easy RJ45 option or the hard wired option.
For ease of installation and reliability it is recommended that NEO be installed via RJ45, however both options can be seen below:
RJ45
Power Supply – 12VDC (Yellow Cat5E spec cables with RJ45 connectors & cable boots)
HARD WIRED
Power Supply – 12VDC (Yellow Cat5E spec cables)
| Wiring Polarity | |
|---|---|
|
POWER |
Brown & Orange |
|
485 A |
Blue |
|
485 B |
Blue-White |
|
GND |
Brown-White & Orange-White |
|
NOT USED |
Green & Green-White |
NEO & L Series Controller Combinations
1st Combination
NEO
2nd Combination
NEO + NEO
3rd Combination
NEO + NEO + L Series
4th Combination
NEO + L Series
5th Combination
NEO + L Series + L Series
6th Combination
L Series
7th Combination
L Series + L Series
8th Combination
L Series + L Series + L Series
PLEASE NOTE:
When assigning NEO as C1 and there are L Series controllers already installed, you MUST first reassign the L Series controllers to C2 or C3 before proceeding.
Easy and intuitive step-by-step commissioning.
When you power on NEO for the first time you’ll be prompted with our guided step-by-step setup process, making commissioning as simple as a few touches. Our intuitive User Interface has been designed to take you from power on to ready-to-go in minutes.
Watch the demo step-by-step commissioning videos below:
STEP 1
STEP 2
Zone & Sensor Configuration
STEP 3
Fan Configuration
STEP 4
WiFi & Account Login
STEP 5
Installer Setup
TO RE-COMMISSION
If you have opted to ‘SKIP & USE DEFAULTS’ or at any stage you would like to re-commission the system, please perform the following restart procedure:
- Remove the controller from the wall bracket.
- Locate the red RESET button at the rear of the controller.
- Use a pen or screwdriver to press and hold the red RESET until the Special Restart menu appears. The hard wire hatch on the back of the controller can be used as a tool to press the RESET button.
- You will be presented with the ‘Special Options’ screen where you will have the option to select ‘Factory Reset’, ‘System Commission’ or ‘Demo Mode’.
- Simply select ‘System Commission‘ and touch ‘START’
to continue.
Be the first point of contact for your customers
ENTERING YOUR INSTALLER CODE
If you have skipped STEP 5 by mistake, you can always access the commissioning screens as per the ‘Special Restart’ instructions below and re-enter your code:
- Remove the controller from the wall bracket.
- Locate the red RESET button at the rear of the controller.
- Use a pen or screwdriver to press and hold the red RESET until the Special Restart menu appears. The hard wire hatch on the back of the controller can be used as a tool to press the RESET button.
- You will be presented with the ‘Special Options’ screen where you will have the option to select ‘Factory Reset’, ‘System Commission’ or ‘Demo Mode’.
- Simply select ‘System Commission‘ and touch ‘START’ to continue.
- Select STEP 5, enter your unique installer code and confirm.
MISPLACED OR FORGOT YOUR CODE?
HAVEN'T GOT A CODE?
and provide your details.
All the information you need, at your fingertips.
This feature is intended for Service Technician’s/Installers use only. The dashboard feature enables you to quickly and easily diagnose any faults as well as view the overall health of the system conveniently from the wall controller. The interactive interface has been designed to be clean and easy to use and is highly visual with multiple touchpoints throughout.
Watch the demo video below for a quick overview:
