Installation & Commissioning

Easy Installation

Mounting the NEO controller on the wall has never been easier.

 

NEO is supplied with a metal mounting bracket for sturdy installation on any wall. After the bracket is mounted, simply tilt the top of the controller onto the mounting hooks and lower the bottom to be secured in place by magnets.

NEO Wiring Options

The NEO wall controller features 2 options for wiring, the simple and easy RJ45 option or the hard wired option.
For ease of installation and reliability it is recommended that NEO be installed via RJ45, however both options can be seen below:

RJ45

Power Supply – 12VDC (Yellow Cat5E spec cables with RJ45 connectors & cable boots)

HARD WIRED

Power Supply – 12VDC (Yellow Cat5E spec cables)

Wiring Polarity
POWER
Brown & Orange
485 A
Blue
485 B
Blue-White
GND
Brown-White & Orange-White
NOT USED
Green & Green-White

NEO & L Series Controller Combinations

1st Combination

NEO

2nd Combination

NEO + NEO

3rd Combination

NEO + NEO + L Series

4th Combination

NEO + L Series

5th Combination

NEO + L Series + L Series

6th Combination

L Series

7th Combination

L Series + L Series

8th Combination

L Series + L Series + L Series

PLEASE NOTE:

When installing NEO in combination with L Series controllers, NEO must be assigned as C1.

When assigning NEO as C1 and there are L Series controllers already installed, you MUST first reassign the L Series controllers to C2 or C3 before proceeding.

Easy and intuitive step-by-step commissioning.

When you power on NEO for the first time you’ll be prompted with our guided step-by-step setup process, making commissioning as simple as a few touches. Our intuitive User Interface has been designed to take you from power on to ready-to-go in minutes.

Watch the demo step-by-step commissioning videos below:

STEP 1

Controller Assignment​
Screen Shot 2020-11-23 at 07.25.46

STEP 2

Zone & Sensor Configuration

Screen Shot 2020-11-23 at 07.24.00

STEP 3

Fan Configuration

Screen Shot 2020-11-23 at 11.47.54

STEP 4

WiFi & Account Login

STEP 5

Installer Setup

TO RE-COMMISSION

If you have opted to ‘SKIP & USE DEFAULTS’ or at any stage you would like to re-commission the system, please perform the following restart procedure:

  1. Remove the controller from the wall bracket.
  2. Locate the red RESET button at the rear of the controller.
  3. Use a pen or screwdriver to press and hold the red RESET until the Special Restart menu appears. The hard wire hatch on the back of the controller can be used as a tool to press the RESET button.
  4. You will be presented with the ‘Special Options’ screen where you will have the option to select ‘Factory Reset’, ‘System Commission’ or ‘Demo Mode’.
  5. Simply select ‘System Commission‘ and touch ‘START
    to continue.

Be the first point of contact for your customers

Designed with our Dealers in mind, NEO allows you to display your company details on a dedicated screen on the Master Controller, ensuring you continue to have a relationship with your customers long after you’ve installed the system.

ENTERING YOUR INSTALLER CODE

In order for your information to be displayed on the NEO controller, please enter your 4-digit installer code provided by ActronAir in step 5 of commissioning every time a NEO is installed.
PLEASE NOTE
If a code has NOT been entered and confirmed or you opt to ‘SKIP & USE DEFAULTS’, ActronAir details will be displayed by default.
If you have skipped STEP 5 by mistake, you can always access the commissioning screens as per the ‘Special Restart’ instructions below and re-enter your code:
  1. Remove the controller from the wall bracket.
  2. Locate the red RESET button at the rear of the controller.
  3. Use a pen or screwdriver to press and hold the red RESET until the Special Restart menu appears. The hard wire hatch on the back of the controller can be used as a tool to press the RESET button.
  4. You will be presented with the ‘Special Options’ screen where you will have the option to select ‘Factory Reset’, ‘System Commission’ or ‘Demo Mode’.
  5. Simply select ‘System Commission‘ and touch ‘START’ to continue.
  6. Select STEP 5, enter your unique installer code and confirm.

MISPLACED OR FORGOT YOUR CODE?

If you ever misplace or forget your code, simply visit:
and search by your company name to retrieve your code.

HAVEN'T GOT A CODE?

If you haven’t got a code or your details change, please call Customer Care on:

and provide your details.

All the information you need, at your fingertips.

This feature is intended for Service Technician’s/Installers use only. The dashboard feature enables you to quickly and easily diagnose any faults as well as view the overall health of the system conveniently from the wall controller. The interactive interface has been designed to be clean and easy to use and is highly visual with multiple touchpoints throughout.

Watch the demo video below for a quick overview:

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